In order to start using the site’s services, you will need to go through a Crickex login process. This step, while seemingly simple, shows that the company cares about the safety and privacy of its customers. 

Crickex Login Process

Logging in to the Crickex website is very simple and straightforward. To authorize on the gaming platform, you need to open your computer or mobile device and perform the following steps:

  1. Visit the official Crickex website;
  2. Locate and click the ” Login” button;
  3. Enter your username and password;
  4. Click the ” Log in now” button.

Note the “Remember” option, which is designed to avoid having to enter your information each time. Once you have successfully logged in, you will be able to manage your account settings, track your bets and open new opportunities at your convenience.

Login process

Player Account Access Requirements

In order for access to the account to be safe and convenient, there are a number of requirements without which access for the player will not be possible. These are designed to ensure accessibility in accordance with the Crickex Terms and Conditions. In fact, these are the key rules that support the principles of responsible gaming and security policies. So, a player must meet the following requirements:

  • Have a registered account on Crickex;
  • Use a suitable device;
  • Have a stable internet connection;
  • Use a personal account and not a third party account.

The requirement to use a registered personal account is the most important, failure to comply with this rule will result in an immediate blocking of your gaming account and inability to withdraw funds. Also for access it is necessary to have a device suitable in its technical characteristics, whether it is a desktop computer, tablet or smartphone. On the devices must be installed original software with the latest updates. Use only a reliable internet provider, as the online bookmaker is not responsible in case of your loss due to the fault of the internet provider. 

Account requirements

Can I log into my account via Crickex App?

The Crickex app for logging into your account is an incredibly convenient way to access the company’s services on the go. It’s designed with the latest security and convenience technology for Android and iOS devices. Just have one registered account to use on any of your devices, whether it’s a smartphone or desktop computer. The login process is also easy and hassle-free with the following instructions: 

  1. Open the Crickex mobile app on your device;
  2. Click on the “Login” option;
  3. Enter your credentials and password;
  4. Click on the “Sign In” button. 

The mobile app’s user-friendly interface combined with robust security measures ensures that you can participate in your favorite sports betting and casino games with confidence and convenience. Whether you’re at home or on the go, the Crickex App ensures that the company’s services are always at your fingertips. If you’re still contemplating installing it, know that it comes with exclusive options like Push notifications or logging in via Face ID. So you’ll never miss an important sporting event or the release of a new game. 

Login via app

Is Crickex Login Process safe in Bangladesh ?

The Crickex login process in Bangladesh involves accessing your account to utilize the platform’s services, including transactions in the local currency. Upon logging in, the site optimizes your experience based on your preferences and account information. This formal description highlights the essential aspects of accessing and utilizing Crickex’s services in Bangladesh.

What if I forget my password?

Having multiple online accounts is the norm for the modern user, so sometimes people forget or lose their login passwords. This situation, while it can be frustrating, is not insurmountable. In the hustle and bustle of everyday life, remembering every password can be difficult. That’s why Crickex has streamlined the password recovery process so that you can access your account with minimal hassle. Recovery takes about three minutes and consists of the following steps: 

  1. In the login window, click the “Forgot Password” button;
  2. Enter the email address you used when you registered and click “Reset Password”;
  3. Go to your email and click on the link in the email;
  4. Enter your new password.

While the Crickex recovery process is effective, it is recommended that you always remember your data or store it in a safe place. It is also advisable to use personal devices for such activities, as using other people’s devices may pose a security risk. Remember that the responsibility for security lies partly with you, the user. 

Password recovery

Crickex Login Troubleshooting

Crickex login problems can be a common but solvable dilemma for users. From minor glitches to more complex situations that can make it difficult to access your account. Problems like these are not uncommon and can often be resolved with simple troubleshooting steps. Understanding these issues is key to quickly regaining access. Reasons can range from incorrect credentials to technical issues. 

  • Incorrect password or username;
  • The website is under maintenance;
  • Page Error;
  • Mobile Device Compatibility;
  • Outdated application version;
  • Blocked account.

The causes described above are the most common, so recognizing them will help you find the right way to fix them. If you are prepared and aware of these solutions, using Crickex services will be a pleasure. 

Login troubleshooting guide

Incorrect password or username

The “Invalid password or username” error is a common problem that many users encounter. It is a clear sign that the credentials entered do not match the platform records. This error can occur for a variety of reasons, such as you made a mistake while entering, forgot the correct credentials, or confused your credentials with those of another account. 

First, make sure you’ve entered the correct username – it’s easy to miss simple typos or case sensitivity. If the username is entered correctly, the next step is to re-enter your password, paying close attention to possible typos and errors. Remember that passwords are usually case sensitive, so each character must be entered exactly as it was entered when you registered.

If the problem persists despite all these checks, we recommend using the password reset feature. This process will allow you to set a new password and regain access to your account.

Incorrect password

The website is under maintenance

When the message “Website is under maintenance” appears on the Crickex website, this indicates a temporary interruption in service as the platform undergoes significant updates or enhancements. Such maintenance is an important aspect of ensuring that Crickex remains a first-class gaming and betting platform, both in terms of performance and security. During this period, users may experience an inability to access their accounts. Maintenance is usually scheduled during off-peak hours to minimize disruption.

During these periods, it is advisable to be patient and refrain from attempting to log in again. Check official Crickex social media channels or emails for updates on maintenance durations to get a better idea of when services will resume. These posts include information about new features or improvements.

Website maintenance

Page Error

This problem usually manifests itself as an error message that appears on the screen when you try to access certain sections of the site. Such errors can be caused by various factors, from temporary server problems to the user’s internet connection or browser compatibility. Sometimes they can be eliminated with simple steps. The key step is to refresh the page, which often helps to eliminate the error and restore access. If that doesn’t work, clearing the browser’s cache and cookies can be an effective solution, as it removes any stored data that may be causing the problem.

Users should also check their internet connection, as a weak or unstable connection can cause page loading errors. Switching to a different browser or device will help determine if the problem is related to the browser or device originally used. If the problem persists, it is recommended to check if other players are experiencing similar issues, which may indicate a more common problem with the Crickex platform itself. If this is the case, be patient and wait for the problem to be fixed by the company’s experts.

Error page case

Mobile Device Compatibility 

As Crickex customers increasingly use smartphones and tablets, ensuring that these devices are compatible with the website and mobile applications is of the utmost importance. Compatibility issues can manifest themselves as difficulty accessing features, poor performance or inability to open an app or website.

Crickex endeavors to keep up with advances in performance and security technologies by regularly updating its platform to ensure compatibility with the latest devices. However, sometimes users may encounter issues, especially if they are using older or less common devices. Before proceeding, you should check to see if your device’s operating system has been updated. Updates often include performance improvements and bug fixes that can address accessibility issues. It is also important to download the latest version of the Crickex app, as older versions may not work optimally with newer devices or operating systems.

You should also consider the technical specifications of your devices. Some features may require more advanced hardware capabilities that may not be available on older models. If a device is incompatible, an alternative device or accessing Crickex via a desktop computer may be a viable solution.

Mobile devices compatibility

Blocked account

Account lockout can be a serious obstacle. These situations usually arise when there are security issues, user verification issues, or policy violations. Sometimes a lockout is a necessary measure to maintain security standards and protect the company and its customers.

The reasons for account lockout can vary. It could be suspicious activity that indicates a potential threat, such as repeated failed login attempts or unusual betting patterns. In other cases, the cause may be an incomplete or failed verification process where users have not provided sufficient or accurate information required by the company’s support team. Violation of terms and conditions, such as engaging in fraudulent activities, can also lead to account blocking.

For those who encounter this problem, the first thing to do is to find out the cause. To do this, you need to contact customer support, who can provide specific information about the account suspension. Depending on the cause, you may be required to provide additional information or documents to verify your identity and fix the security issues. 

Blocked account

How to delete Crickex Account ?

The decision to delete a Crickex account can be for a variety of reasons. Whether it be a change of preference, a need to take a break from online betting or other personal considerations. It is important to realize that this action is final and irreversible. Before proceeding with deletion, it is worth considering alternatives such as temporary deactivation or self-exclusion that the company may offer. These options will allow you to take a break from gaming without permanently losing your history and account data. Know that once deleted, you may lose access to all your data, balance, and betting history. But if you have made the final decision, the deletion process is very simple and includes the following steps: 

  1. Log in to your Crickex account;
  2. Go to “Account Settings”;
  3. Select the “Close Account” option;
  4. Fill out the form, explaining the reason;
  5. Confirm the deletion.

A temporary account freeze may be a better alternative, especially if you are unsure about a permanent closure. The company offers freezes ranging from one week to one year. This preserves the integrity of the account, as well as all balances and history, giving you the option to return when you’re ready. If you decide to return, creating a new account can be a challenge, as your personal information will be stored on the platform for a long time to come. 

Steps to delete your account

Customer Support Contacts

The Crickex support team is the only way to contact the bookmaker’s representatives when you have a problem. Whether it is to resolve technical issues, help with account problems or provide guidance on the rules of the game, the support team is ready to help in Bengali 24 hours a day, 7 days a week. The company offers the most common channels of communication to ensure that the problem or query is resolved in a timely and satisfactory manner. 

  • Phone: +8801635780316
  • Email:
  • Live Chat: Available 24/7

Before contacting support, we highly recommend visiting the FAQ section of the company’s website. This is a treasure trove of information that contains the most common questions and problems users have. In many cases, the answer to your question can be found here, which will save you time and allow you to get an instant solution. If your question is outside the scope of this section, please use any other method that is convenient for you. 

Customer support


A Crickex account is a secure repository for your personal data, betting history, financial transactions and gambling preferences. They are protected by the most advanced security measures, from logging in to using the online bookmaker’s services. Whether it’s through the website or mobile app, the company guarantees you a stable account, provided you follow the rules for its use.

However, the responsibility of maintaining the security and integrity of your account is partly yours as well. Rules such as using strong passwords, regularly updating your account information, and being careful about where and how you access your account are important rules that should not be ignored. If you forget your password or lock your account, the bookmaker offers reliable methods of recovery or unlocking.



Can I access my Crickex account from any device?

Yes, you can access your account from any compatible device, including smartphones, tablets and personal computers.

What should I do if I forget my username?

Use the “Forgot Password” option on the login screen and reset your password. 

What should I do if the “Invalid Password” error appears?

Double check your credentials and make sure the caps lock is turned off. If the problem persists, reset your password.

Why can’t I log in during site maintenance?

The site is temporarily unavailable during maintenance. Wait for this process to complete before trying again.

What is two-factor authentication and how do I enable it?

Two-factor authentication provides an extra layer of security when logging in. You can enable it in your account settings.